Return & Exchange
Welcome to Pink Me Blue's Return And Exchange Policy page. If you're not completely satisfied with your order, WE will do everything we can to try and make it better!
What Is Your Return Policy?
Pink Me Blue Boutique gladly accepts returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online for a store credit ( Pink Me Blue E-Gift Card only) within 30 days from the date of the purchase date.
In case, returned products found damage and used will not receive store credit. This includes stains, smells, pet hair, damaged zipper, rips, safety pins on product, crochet rips, incomplete buttons or strapping, make up stains, and etc.
All returned item(s) must still have the original tags on them. You can start your return here.
Pink Me Blue Boutique exchanges for the same item in a different size when we are notified of the request within 30 days from the date of the purchase date. We have a limited number of styles on the site and, because of this, we can't guarantee an exchange. Item(s) or size(s) not available will processed as a store credit ( E-Gift Card ).
All exchange item(s) must still have the original tags on them. You can start your exchange here.
Items damaged or defective may be returned by contacting customer care here within 3 days of delivery. You must send a photo to us of the damage or defect along with all the details of your order invoice to our email. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement.
We are not responsible for damages to clothing caused by improper care or handling.
Exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return to our warehouse is attempted.
Please look over your order as soon as you get it in your hands. If you think that you've received a incorrect or missing item(s), please email us as soon as possible at firstname.lastname@example.org so we can get that sorted out for you.
FINAL SALE items are: See list below.
- All items with SALE tag are final sale.
- All accessories
- Bras, intimates, socks, hats
- E-gift cards
Final sale items are not eligible for return or exchange.
How Do I Return My Merchandise?
We'll send you are pre-paid label for return shipment after return claim is completed via Return or Exchange Center.
For approved returns:
- Please review our return policy to be sure your return meets our requirements. Returns that do not meet requirements will not be accepted.
- Go To Return or Exchange Center ( Click Here )
- Please print out the return label, place unwanted merchandise in a shipping bag that in included in your shipment arrived. Securely repackage your item(s). Enclose a copy of the receipt and drop off at your nearest USPS Post Office.
When Will My Return Be Processed?
Once we receive your return, we will refund the amount. We typically process all return within 2-4 business days. Once processed, you will receive an email notification showing it has been completed and your Pink Me Blue E-Gift Card will be issued. We appreciate your patience, please record your tracking information to check when it arrives back to our facilities.
Styles purchased with the afterpay payment method are eligible for return for a E-Gift Card as long as they are within our return guidelines. Placing a return will not alter afterpay payments.
Changing or Cancelling Your Order:
Sometimes happens and you need to change or cancel your order. We totally understand and are here to help, but you must email us immediately at email@example.com
* If you place an order and missed to use your E-Gift Card, we cannot apply the credit afterward. If you have any issues with your E-Gift Card, please email us at firstname.lastname@example.org before placing your order.
* We reserve the right to refuse and refund if the items have any signs of wear, alteration, misuse or damage.
* We prefer Email Contact to keep and track all the communication between You and Pink Me Blue Crew.